Shipping Policy

BrüMate ships only within the United States. Free standard shipping is provided on every US order.

Processing

Orders are normally processed within 1-2 business days, Monday through Friday, excluding US holidays.

Standard delivery normally takes 4-6 business days after carrier pickup. Weather, carrier disruptions, or address issues may affect delivery timing.

A tracking number is provided for every shipped order. Tracking may take up to 48 hours to update after pickup.

Please confirm the shipping address before placing an order. Contact vchi4581@gmail.com promptly if an address correction is needed before shipment.

Email vchi4581@gmail.com or call 844-424-7585. Customer service hours are Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).